Algorithmics
Scaling an EdTech platform with AI and cost optimization
Led the platform through a business split while keeping the service stable for a 1M+ audience, introduced AI into support and engineering, reduced infrastructure cost, and lowered dependency on foreign services.
Primary outcome
Support cost reduced by 20%.
Additional outcomes
- Infrastructure cost reduced by 30%.
- Time-to-market improved by 3-4x.
Context
A large EdTech platform with significant traffic, complex infrastructure, and a large user base was going through major organizational and technical changes.
Challenge
The challenge was to preserve platform stability, accelerate delivery, adopt AI, and reduce cost without a disruptive platform rewrite.
What I did
- Maintained a platform serving 1M+ users during a period of major change.
- Introduced AI into support and engineering workflows.
- Reduced infrastructure cost and dependency on foreign services.
- Accelerated delivery through clearer technical organization and tooling.
